REFUNDS & EXCHANGES
I hope that if you experience any problems with your order, you'll contact me so that we can work to fix it. :)
Because most of my items are made-to-order, returns or exchanges for incorrect sizes or different colors may not be accepted. Please measure your pet carefully PRIOR to ordering to prevent sizing errors.
No product for dogs is indestructible; wear and tear is normal and will not be considered a defect.
Any refunds given will exclude original shipping costs and a 25% restocking fee. Exchanges will incur a 25% restocking fee plus shipping of the new item and are subject to availability of the fabric. Returns must be received within 14 days of delivery to be eligible for refund or exchange.
I guarantee all of my items for a period of 60 days from purchase for hardware defects or craftsmanship defects ONLY. If you experience breakage as a result of a hardware or craftsmanship defect within the 60 days warranty period, you may return the item to me for repair or replacement* at no extra cost. Buyer pays return shipping of the defective item, I will cover shipping costs of the new or repaired item.
**MARTINGALE COLLARS are more prone to wear and tear from friction. This is normal with any martingale, but especially fabric-covered collars. To minimize wear and tear on your martingale, do not use it to tether your dog (tie-outs, chains, etc) and always inspect for damage prior to use. Items may still be used safely if the outer fabric shows wear as long as the inner webbing core is intact. If your dog needs to be tethered with a martingale, please contact me prior to ordering - I can modify your martingale loop construction for tie-out purposes.
*Replacement items must be of equal or lesser value of original item, else buyer will be responsible for the difference in cost.
All Warranties will be considered NULL and VOID if the item has been modified, repaired, or otherwise tampered with by anyone other than myself.
AFTER THE WARRANTY
If more than 60 days has passed and a piece of your collar/leash/harness is damaged, I can often repair it (if possible) for a low, reasonable fee. Contact me with any issues.
Metal Dog Collar Hardware Upgrade - Etsy
1 inch (25mm) Yellow Gold Dog Collar Hardware Set, Gold color, Metal Hardware, Side Release Buckle, D-Ring, Slide Adjuster
Side Release Buckle
Openings are 1 inch (25mm)
Zinc Alloy hardware with a yellow gold plating. 2 layers of clear gloss baked on top, for a super shiny finish!
Made in China, exclusively for NicSews.
BULK DISCOUNTS available in drop-down menu:
5 Sets: 5% off!
10 Sets: 10% off!
25 Sets: 25% off!
$5 flat rate Priority Shipping for all orders within the US!
*disclaimer: I personally have never had issues with any products I sell in my shop. With that said, In the case of any freak situation which may arise: I am not responsible for any damage or injury caused by using these products. You are responsible for determining whether these items are suitable for each situation.
Wholesale Dog Collar Hardware & Supplies List
*Please select the Dog Collar Hardware size you need from the drop-down menu above. Refer to information below if you are unsure what hardware size you need:
Dog Collar Hardware 3/4 inch from ThatCrazyCatLady on Etsy Studio